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We
have question and answers from our customers and have tried
to put the most asked questions here to assist you in your
pass selection. If you have any questions we haven't answered
below, please send us an e-mail: sales@europeonrail.com
or better yet, call us.
Frequently Asked Questions
- How
do I validate the Passes... ?
- Where
can I find Eurail timetable... ?
-
Why doesn't it says reservation confirmed... ?
-
What is a Couchette and sleepers... ?
- What
are youth and children ages...?
- What
is the difference between Eurail Pass and Europass...?
- What
is the difference between a consecutive day pass and flexi
pass...?
- If
I associated a country with my Europass, how many extra
days do I get...?
- What
is a Rail Day...?
- Does
my Pass covers Sleepers...?
- When
is seat reservations required...?
- What
is the difference between 1st class seats and 2nd class
seats...?
- How do you send documents...?
1.
How do I validate the Passes?
Travel must begin within 6 months of the date the pass was issued
for all passes unless otherwise noted. To validate
your railpass, present your pass and passport to the railway
official at the ticket window (not the conductor) prior
to your first journey. Before boarding the first train each
day on a flexipass, write the date in ink in the appropriate
box on the pass. A rail travel day is from midnight to midnight.
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2.
Where Can I find a Eurail timetable?
At the
time of sending your pass, we will include a free timetable
and the European map.
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3. Why doesn't it say reservation Confirmed?
Reservations
are not included with the pass or tickets. You must get
reservation before boarding the trains. You can do your
reservation with us or in Europe. There is a $11.00 seat
reservation charge per person for day time train and if
you are travelling overnight, you could get a Couchette
or a sleeper . Charges varies based on city pairs and their
is an extra supplement that you will have to pay.
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4. What is a couchettes and sleepers?
First
and second-class Sleeper compartments and Couchettes are
usually available on overnight trains. Reservations are
required. Private Sleeper compartments with wash basin,
towels, bed linens and pillows are available for one or
two people in first-class and for three people in second-class.
Sleeper rates depend on accommodation type and distance
traveled.
The
InterCityNight (ICN) and CityNightLine (CNL) are sleek overnight
hostel trains that connect major business centers in Germany
and Switzerland, offering accommodations ranging from economically
priced reclining seats to private, deluxe compartments with
complete bathroom facilities. Both the InterCityNight and
the CityNightLine offer such hostel amenities as a reception
desk, dining/lounge car, phone/fax access, hair dryers,
wake-up and room services. A continental breakfast is provided
to those in reclining seats, while other guests receive
a hearty breakfast in their compartment or dining car. Advance
reservations are required for these trains.
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5.
What are youth and children ages... ?
For
most European railpasses - Children: Ages 4-11 pay half
the adult fare, except as noted. Children under 4 travel
free but are not entitled to a seat when trains are crowded.
Youth: Fares are for persons who are age 12-25 at the time
the railpass is validated, except as noted. All Youth fares
are second-class and all Child fares are first-class, except
as noted. Back to Top
6.
What is the difference between Eurail Pass and Europass...?
The
Eurailpass covers 17 countries which include: Austria,
Belgium, Denmark, Finland, France,Germany, Greece, Hungary,
Italy, Luxembourg, Netherlands, Norway, Portugal, Republic
of Ireland, Spain, Sweden, and Switzerland and can be purchased
as a consecutive day pass or flexipass. The Europass covers
the 5 most central and popular countries which are Germany,
Switzerland, France, Italy and Spain and can only be purchased
as a flexipass.
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7.
What is the difference between a consecutive day pass and
flexi pass...?
The
consecutive day pass is valid for the number of days purchased
one day right after the other. For an example, a 15-day
pass is 15 days in a row, June 1 to June 15. You do not
have to travel every day if you do not wish, but you do
not get a refund for unused days. Flexipasses give the flexibility
of purchasing a number of rail days to be used within a
certain time frame. Depending on the pass it may be 15 days,
1 month or 2 months. This allows you to then spend time
between your days of train travel.
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8.
If I associated a country with my Europass, how many extra
days do I get...?
Purchasing
Associated Countries does not allow you any more days of
rail travel, only additional countries you may visit. Its
purpose is to allow you to travel within or through countries
not covered by the pass.
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9.
What is a Rail Day...?
For
the railroad, a day is midnight to midnight. The one exception
is if you are using a direct overnight train that the journey
begins after 7pm. This may be counted as the following day
of travel (may not apply to certain country passes). A month
is considered 30 consecutive days.
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10.
Does my pass covers SLEEPERS...?
Your
railpass does not cover sleepers. If you will be utilizing
a night train, it is necessary to make an advance reservation
and there will be an additional cost.
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11.
When is seat reservation required...?
Most
trains are open seating and a seat reservation is not mandatory.
Seat reservations are required for most high-speed trains
such as TGV, Pendolino, Thalys, Eurostar, X2000, and highly
recommended for ICE and certain InterCity and EuroCity trains.
As Friday and Sunday afternoons and evenings are peak travel
periods for Europeans, you may wish to consider a seat reservation.
All long distance trains in Spain, Romania and most in Norway
and Sweden require seat reservations.
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12.
What is the difference between 1st class seats and 2nd class
seats...?
First
class is more quiet and spacious with fewer seats
per compartment or car. There is more room for luggage and
generally will be less crowded as most Europeans using the
train travel in second class.
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13.
How do you send documents...?
Railpasses
and tickets are the equivalent of shipping cash. To protect
you and us, we send them via FedEx so that we can trace
the package in case it gets misdirected. Back
to Top
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